As a managed IT service provider (MSP) in Melbourne, F5 IT remotely manages a your IT infrastructure, on a proactive basis and all for one flat monthly fee. We work with businesses large and small to maintain, monitor and improve networks, security & processes that will improve workflow and overall workplace efficiency. If you are feeling like your current ‘provider’ isnt being proactive then speak to our expert team of IT specialists to hear how we can help. F5 IT is Melbourne’s fastest growing Managed IT Services company for a reason. Book in a free consultation today.
True partnership’s exist when both parties have the same goal. The traditional break/fix IT model put clients and providers at odds. Traditional IT Service Providers are focused on hours billed, and clients want a reliable functioning network. If your traditional IT Provider had to do something three times to get it right you got three bills or a big fight with charge backs.
F5 IT moved past this broken model to align our goals with our clients to have an efficient, highly functioning and reliable network. We earn the same amount regardless of how many problems you have, so we work really hard to make sure you don’t have any problems, and we earn less if we have to do something three times as it’s coming out of our pocket.
We don’t look at the clock ever. Unless its for lunch, even then we are governed by the urgencies of your businesses needs. All of our monthly fees are per staff member and hold an unlimited number of remote hours. Its so simple we created a whole calculator around it just incase.
Our engineers in Melbourne love working with cutting edge technology and delving into a problem to fully resolve it. We were the kids that took the VCR apart and put it back together again without mum ever noticing! With all our testing and experience it means we only deliver state of the art IT solutions, tailored to your needs.
We don’t just monitor your systems or repair hardware when it all comes crashing down, although that is all important, a proactive managed services company like F5 IT also offer the below services, we are a relationship driven company, not just a bunch of robots behind the scenes!