Managed IT Service Provider

We are your Managed Service Providers in Melbourne


As a managed service provider (MSP) in Melbourne, F5 IT remotely manages a your IT infrastructure, on a proactive basis and all for one flat monthly fee.

True Partnership

True partnership’s exist when both parties have the same goal. The traditional break/fix IT model put clients and providers at odds. Traditional IT Providers are focused on hours billed, and clients want a reliable functioning network. If your traditional IT Provider had to do something three times to get it right you got three bills or a big fight with charge backs.
F5 IT moved past this broken model to align our goals with our clients to have an efficient, highly functioning and reliable network. We earn the same amount regardless of how many problems you have, so we work really hard to make sure you don’t have any problems, and we earn less if we have to do something three times as it’s coming out of our pocket.

IntelliGuard

We love automation, so we asked the robots to help watch our clients systems. They constantly measure your systems performance and watch for problems, checking logs and looking for errors with the ultimate goal of fixing problems automatically, or alerting our engineers hopefully before you even notice there is trouble.

Every one of our managed service customers have our proprietary state-of-the-art software installed to keep their systems secure and constantly connected back to our technicians keeping an eye performance and any issues that may occur.

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Backup of a Backup of a Backup

Not enough importance has been put into your backups. Can you afford to lose your company data? What happens if all of your computer systems were taken offline at the same time – could your business survive with no data for a day? a week? a month?
We don’t wait until a disaster happens to check your backups.
We check and remediate your backups every morning.
We also provide a second layer of offsite backups just to be safe. Ask your current traditional IT Provider the status of the last 30 days of your backups. See how long they take.
A hint, we can give our clients their status in a minute.

Security

Hackers care about two things, what you own (resources) and what you know (trade secrets). What you own is an internet connection which in the wrong hands can be used to host illegal content and attack other companies with (DDoS Attacks).
You can protect against hackers stealing the IT things you own like you do with your home, make it hard enough to steal anything that the hackers move along to a softer target. We do this by patching your systems constantly, having firewalls in place and scanning your network for viruses.
What you know depends on your business, Is your data valuable in the wrong hands? Who would want it? We evaluate that risk based on your industry. A government department working on a new trade policy is much more at risk of data theft than a company making signs for example.

“Always deliver more than expected.” —Larry Page, co-founder of Google

Technology comes naturally

Our engineers in Melbourne love working with cutting edge technology and delving into a problem to fully resolve it. We were the kids that took the VCR apart and put it back together again without mum ever noticing! With all our testing and experience it means we only deliver state of the art solutions, tailored to your needs.

Why do I need managed IT services?

  • Proactive Support
  • Prolong the life of your computer systems
  • Fixed monthly fee
  • Cost-effective access to enterprise-level support
  • Allows you to focus on running the business, and not the technology
  • Single point of contact for all IT needs
  • No more down time
  • Vendor Support
  • Proactive Ransomware Scanning
  • Strategic IT planning
  • Reduce operating costs
  • Peace of mind from knowing that the network is monitored 24/7/365